1. We Respect Your Privacy
Flawless respects your right to privacy and this policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you. This policy applies to our processing of personal information in relation to the provision of any of our products, including when you:
Address: Attn: 2nd Floor Hanston Square, 17 San Miguel, San Antonio, Ortigas Center, Pasig City, 1605 Metro Manila
Telephone: (02) 8584 6807
By visiting our website and using our products, you acknowledge the terms of this policy and the use and disclosure of your personal information as set out in this policy.
2. How We Collect Your Personal Information
We collect personal information about you in the following ways when you use our services.
2.1. Personal information we collect directly from you
We generally collect your personal information directly from you online via one of our websites, or via our app. When you sign up to use our products, you will be asked to provide personal information. This information is likely to include the following:
We may also collect personal information from you when you subscribe to our newsletter, make an enquiry, or use the live chat function on our website.
Depending on the type of personal information in question and the grounds on which we may be processing it, should you decline to provide us with such information, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship. We will inform you if your failure to provide any requested personal information is going to result in these consequences.
2.2. Personal information we collect indirectly from you
We may collect certain information from you indirectly as a result of your online behaviour including:
3. Use Of Your Personal Information
We use your personal information for the following non-exhaustive list of purposes.
3.1. Providing our services
We use your personal information to provide our services to you, including:
We may contact you for direct marketing purposes via social and direct messages, post, and email.
This marketing may relate to:
If you no longer wish to receive marketing communications from us, you may contact us at email@example.com.
4. Disclosure Of Your Personal Information To Third Parties
We may share your personal information with the following categories of recipients:
4.1. Service providers
We may disclose your personal information to third party service providers who require access to such information for the purpose of providing specific services to us. These third parties will generally only be able to access your information in order to provide us with their services and will not be able to use it for their own purposes.
4.2. Professional advisors and auditors
We may disclose your personal information to professional advisors (such as legal advisors and accountants) or auditors for the purpose of providing professional services to us.
4.3. Replacement providers
In the event that we sell or buy any business assets, we may disclose your personal information to the prospective seller or buyer of such business or assets.
If Flawless or substantially all of its assets are acquired by a third party, personal information held by us about our clients will be one of the transferred assets.
5. Disclosure Of Your Personal Information Overseas
Our principal operations are in Philippines. The information that we collect from you may be transferred to, and stored at, destinations both within and outside of the Philippines. In compliance with data protection laws, we want to make sure that your personal information is stored and transferred in a way which is secure. We will therefore only transfer information overseas where it is compliant with data protection laws and the means of transfer provides adequate safeguards in relation to your information.
6. Security Of Your Personal Information
We will take all reasonable precautions necessary to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure.
This includes, for example, the protection of passwords using industry standard encryption, measures to preserve system security and prevent unauthorised access and back-up systems to prevent accidental or malicious loss of information. We may use third party information storage providers to store personal information electronically. We take reasonable steps to ensure this information is held as securely as information stored on our own equipment.
Unfortunately, there is always risk involved in sending information through any channel over the internet. You send information over the internet entirely at your own risk. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted over the internet and we do not warrant the security of any information, including personal information, which you transmit to us over the internet.
7. Access To Your Personal Information And Your Other Rights
In accordance with data protection laws, you may have various rights in relation to the information which we hold about you. We have described these below.
To get in touch with us about any of these rights, please contact us at firstname.lastname@example.org.
We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise.
You also have the following rights in relation to your personal information:
7.1. Right to object
This right enables you to object to us processing your personal information where we do so for one of the following reasons:
7.2. Right to withdraw consent
Where we have obtained your consent to process your personal information for certain activities, you may withdraw this consent at any time and we will cease to use your information for that purpose unless we consider that there is an alternative legal basis to justify our continued processing of your information for this purpose, in which case we will inform you of this condition.
7.3. Data Subject Access Requests
You may ask us for a copy of the information we hold about you at any time, and request us to modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless permitted by law. If you request further copies of this information from us, we may charge you a reasonable administrative cost. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.
7.4. Right to erasure
You have the right to request that we “erase” your personal information in certain circumstances. Normally, this right exists where:
We would only be entitled to refuse to comply with your request for erasure in limited circumstances and we will always tell you our reason for doing so.
When complying with a valid request for the erasure of information we will take all reasonably practicable steps to delete the relevant information.
7.5. Right to restrict processing
You have the right to request that we restrict our processing of your personal information in certain circumstances, for example if you dispute the accuracy of the personal information that we hold about you or you object to our processing of your personal information for our legitimate interests. If we have shared your personal information with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal information.
7.6. Right to rectification
You have the right to request that we rectify any inaccurate or incomplete personal information that we hold about you. If we have shared this personal information with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. You may also request details of the third parties that we have disclosed the inaccurate or incomplete personal information to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.
7.7. Right of information portability
If you wish, you have the right to transfer your personal information between service providers. In effect, this means that you are able to transfer the details we hold on you to another third party. To allow you to do so, we will provide you with your information in a commonly used machine-readable format so that you can transfer the information. Alternatively, we may directly transfer the information for you.
7.8. Right to complain
You have the right to lodge a complaint with your local data protection authority.
8. Retention Of Your Personal Information
We will not keep your personal information for longer than is necessary for the purposes for which we have collected it, unless we believe that the law or other regulation requires us to keep it (for example, because of a request by a tax authority or in connection with any anticipated litigation) or if we require it to enforce our agreements.
In general, we will retain your personal information for as long as we provide services to you and, following that period, we will only retain your personal information.
When it is no longer necessary to retain your personal information, we will delete the personal information that we hold about you from our systems. While we will endeavour to permanently erase your personal information once it reaches the end of its retention period, some of your personal information may still exist within our systems, for example if it is waiting to be overwritten. For our purposes, this data has been put beyond use, meaning that, while it still exists in the electronic ether, our employees will not have any access to it or use it again.
9. Legal Conditions For Processing Your Personal Information
There are a number of different ways that we are lawfully able to process your personal information. We have set these out below.
9.1. Where using your information is in our legitimate interests
We are allowed to use your personal information where it is in our interests to do so, and those interests aren’t outweighed by any potential prejudice to you.
We believe that our use of your personal information is within a number of our legitimate interests, including but not limited to:
9.2. Where using your personal information is necessary for us to carry out our obligations under our contract with you
As well as our obligations to you under any contract, we also have other legal obligations that we need to comply with and we are allowed to use your personal information when we need to in order to comply with those other legal obligations.
You can set your browser to accept or reject all cookies, or notify you when a cookie ias sent. If you reject cookies or delete our cookies, you may still use our websites, but you may have reduced functionality and access to certain areas of our websites or your account.
11. Third Party Websites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
1.1 Business Package. Set of arrangements agreed upon by Flawless and Skinvestor.
1.2 Flawless. Supplier of Flawless products offering business opportunities to Skinvestor
1.3 Skinvestor. An individual who is granted the authority to resell Flawless products
2.1 There are 4 different Skinvestor Business Packages under this Program, which an interested Skinvestor can choose from. The details of each package are provided under ANNEX “A”.
2.2 The Skinvestor is required to have the Minimum Initial Investment (minimum worth of products) corresponding to the chosen Skinvestor Business Package in order to be accepted to the Program.
2.3 Regardless of the Skinvestor Level, the Skinvestor must have a monthly replenishment of at least ₱ 5,000 worth of products. Failure to comply will automatically downgrade the level of the Skinvestor to Newbie Level.
2.4 Orders equivalent to below ₱ 5,000 worth of products will not be processed by Flawless.
2.5 Skinvestor must follow the Minimum Order Quantity per Stock Keeping Unit or SKU, as provided under ANNEX “B”, which is equivalent to the chosen Skinvestor Business Package.
3.1 The Skinvestor shall sell products at or above of the Suggested Retail Price (SRP) of the Flawless products, as long it shall not exceed 20% above the SRP. However, selling the products below the SRP shall not be allowed.
3.2 Selling products below SRP shall automatically terminate the agreement between Skinvestor and Flawless
4.1 The Skinvestor shall pay the price less discount depending on the chosen Skinvestor Business Package.
4.2 The Skinvestor shall pay the Minimum Initial Investment to Flawless thereafter the acceptance of the Terms & Conditions.
4.3 For succeeding monthly orders, Skinvestor shall pay the price less discount corresponding to the current Skinvestor level.
4.4 All orders must be paid in full prior to delivery through the following payment options: credit card/ debit card/ bank transfer/ OTC
4.5 Once the payment has been made, the Skinvestor can no longer exchange the submitted list of products to be included in his/her Business Package.
5.1 (Manner, Mode and Procedure of Delivery) All verified and processed orders shall be shipped via a 3rd party courier service. The Skinvestor shall be responsible for the shipping fee.
5.2 Once the delivery arrives, the Skinvestor must immediately check all the products delivered.
5.3 The Skinvestor shall report to Flawless any concerns or complaints on the delivered products immediately upon receipt of the delivery. Flawless shall process said concerns or complaints within seven (7) business days from receipt thereof.
5.4 If Flawless receives no concern or complaint from the Skinvestor within twenty-hours (24) hours from confirmation of receipt of delivery, the delivery shall be considered complete and without any concern or complaint. As such, any requests from the Skinvestor for return and/or exchange of delivered products shall no longer be accommodated.
6 RESPONSIBILITIES OF THE ONLINE PARTNER
6.1 The Skinvestor shall be solely responsible for the sales, operational and logistical transactions of Flawless products with their customers/clients.
6.2 The Skinvestor shall be responsible in handling, maintaining and monitoring of products in his/her custody.
6.3 (Marketing Responsibilities) The Skinvestor shall only use marketing materials & collaterals such as but not limited to product images and information, and customized badge or banners provided by Flawless.
6.4 The Skinvestor shall comply with the monthly replenishment requirement of the chosen Skinvestor Business Package.
6.5 The relationship between the Skinvestor and Flawless is one of an end-user relationship. It does not create any employee-employer or principal-agent relationships between the Skinvestor and Flawless. Hence, the Skinvestor shall not represent him/herself as an employee or agent of Flawless to any persons.
6.6 Skinvestor shall maintain the confidentiality of all Confidential and Proprietary Information of Flawless and shall not release, disclose, divulge, sell or distribute any Confidential Information without the prior consent of the disclosing party.
7 RESPONSIBILITIES OF FLAWLESS
7.1 Flawless shall ensure that the products delivered to the Skinvestor are complete, accurate and of good quality and condition, subject to the limitations of these Terms and Conditions.
7.2 Flawless shall ensure that the products are properly and correctly delivered to the Skinvestor.
7.3 Flawless shall provide a product tool kit for reference and guidance of the Skinvestor.
7.4 Flawless shall provide learning sessions and webinars on sales and marketing of Flawless products without fee or charge.
7.5 Flawless shall give FREE Flawless Packaging every replenishment.
7.6 Flawless shall provide official marketing materials and collaterals for the promotion of the products such as but not limited to product images and information, and customized badge or banners.
7.7 Flawless reserves the right to terminate the agreement or downgrade the level of the Skinvestor if the agreed terms and conditions are not met.
2.1 There are 5 different Skinvestor Business Packages under this Program, which an interested Skinvestor can choose from. The details of each package are provided under ANNEX “A”.
2.4 Orders equivalent to below ₱ 5,000 worth of products excluding the BFF Package will not be processed by Flawless.
4.6 Employee Program for BFF Package (initial purchase) is applicable to regular employees only. This must be paid within 3 months. Skinvestor who availed via employee program is not allowed to reorder or make another purchase if she/ he is not yet paid
Complete all the fields first. Thank you!